We all need to have the ability to communicate our minds on-line—to be heard by our pals and speak (again) to our opponents. At the identical time, we don’t wish to be uncovered to disagreeable speech.
Technology firms tackle this conundrum by setting requirements without cost speech, a apply protected below federal regulation, hiring in-house moderators to look at particular person items of content material and eradicating them if posts violate predefined guidelines.
The strategy clearly has issues: harassment, misinformation about matters like public well being, and false descriptions of authentic elections run rampant. But even when content material moderation had been carried out completely, it could nonetheless miss an entire host of points. We want a brand new technique: deal with social media firms as potential polluters of the social cloth, and instantly measure and mitigate the results their selections have on us. Read the total story.
—Nathaniel Lubin & Thomas Krendl Gilbert
We can nonetheless have good issues
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